Spa Package

File Specs

What are the recommended file formats? 

PDF (preferred), JPG, JPEG, PNG, TIF, TIFF.

What is the maximum allowed file size to upload? 

200 MB. If your file is larger than 200 MB, please contact Customer Service for assistance. 

What are the artwork requirements? 

We require artworks to be in CMYK color space and have a minimum resolution of 300dpi. A 0.125" bleed from each side of artwork is required for most products. We will convert files submitted in RGB color space to CMYK before printing and minor color shifts may occur.

Guidelines

Check your file to make sure it meets our file creation guidelines. This will help speed up the production of your project and give your printed piece the best results.

1. Use the CMYK colorspace (Cyan, Magenta, Yellow, blacK). These are industry standard printing colors. CMYK colors are different than RGB (Red, Green, Blue), which are used to display colors on your screen.
2. Use a minimum resolution of 300 dpi for image files.
3. Specify trim area with crop marks. (Don't place crop marks inside the work area.)
4. Artwork should have 1/8" (0.125") bleed extending past the trim line. This is to prevent minor cutting variations from leaving unintended results at the trim edge.
5. Safe Area is the 1/8" (0.125") area inside the trim line. Do not put critical information or images within the Safe Area. This is to prevent minor cutting variations from leaving unintended results at the trim edge.
6. If you want printed borders, they must be placed a minimum of 1/8" (0.125") inside the trim line and include bleed. This is to prevent minor cutting variations from leaving unintended results at the trim edge.

Proofing

We offer two proof options:

1. Online PDF Proof: You will be sent a file to view your proof via email. Please keep in mind that this is only a proof for content and positioning; the color on your screen may vary from the color of your final product, depending on your monitor and viewing conditions.
2. No Proof – Print ASAP: This option is for the industry professional who is certain their project is ready to hit the press and does not require the additional security of a proof.

File Check:

If our prepress department sees anything questionable with your file, we will contact you via email with our concerns. Should prepress email you, please note that your job is not considered fully submitted until you respond to this email. This should be factored into your turnaround time. File check does not apply to No Proof – Print ASAP. No Proof – Print ASAP jobs print from the exact file(s) you upload unless it is not possible to print because your supplied file does not match the specifications ordered.